Contact us

We'll never call you from any number on this page.

It’s a scam if you get a call from one of the numbers on this page, or the caller tried to send you to our website to verify the number they're calling from.

If this happens to you, hang up, wait 5 minutes to be sure the line is clear, and call us on 0330 678 2811 or 0800 9 173 489 (freephone).



We’re receiving a high number of applications for our Fixed Rate Bonds and our team is working to process these as soon as possible. This may take longer than usual. We’ll email you as soon as your bond is open with more details, including how to fund your account.


We're here to help. Please send a secure message from the online banking 'Help & contact us' tab or call us on:
0330 678 2811 (or +44 1908 937 222 if calling from abroad). We’re open Monday to Friday 8am-6pm, and Saturday 9am-5pm.

Call charges for telephone numbers used on the cahoot website are as follows:

0800 numbers

Calls from UK landlines and mobiles are free. Mobile calls to 0800 numbers became free from 1 July 2015.


03 numbers

Calls from landlines and mobiles cost no more than calls to geographic numbers (01 or 02) and are included in inclusive minutes and discount schemes in the same way.

0845 numbers

The service charge costs for calling our 0845 numbers range from 2p to 5p per minute plus your phone company's access charge

0844 900 numbers

The service charge costs for calling our 0844 numbers range from 4p to 7p per minute plus your phone company's access charge. Calls from abroad may cost significantly more. Details correct as of July 2015.

Learn more: the Ofcom guide to call costs