What is SignVideo?
SignVideo lets you talk with us using British Sign Language (BSL).
SignVideo connects you with a professional interpreter. They’ll interpret on your behalf to one of our advisors.
Your video call is in real-time using secure technology.
We may record the voice conversation. This is for quality and monitoring purposes.
When can I use SignVideo?
SignVideo is available during our opening hours. These are Monday to Friday 8am-6pm and Saturday 9am-5pm.
How do I use SignVideo?
You can use SignVideo via their app or from your browser.
To use the SignVideo app you’ll need to download it to your device. For example, a smartphone, tablet or computer. The device must have a camera.
To use SignVideo from your browser you’ll need to have a webcam. Click the SignVideo logo to start a call
You need an internet connection. You can use 3G, 4G, 5G or Wi-Fi. The stronger your connection, the higher quality the call will be.
You can call us on SignVideo by searching for ‘Cahoot’ in the SignVideo directory.
Or you can click on the SignVideo logo on this page to start a call. Visit SignVideo for more details on how to use it.
Download the SignVideo app
