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Coronavirus information
We’re taking a lot of calls at the moment, which means you may be waiting longer than usual. We do understand this is frustrating and we’re trying to make sure you can do as much as possible on our website. So that we can help those most in need, please only call us if it’s urgent, for example a lost or stolen card or suspected fraud.

If you’ve been financially impacted by coronavirus, you don’t need to struggle alone. You can find details of how we may be able to help you on our money worries page.