security and privacy
We are committed to protecting the privacy of all personal information which we obtain from you when you visit the cahoot website and when you use your cahoot account. Our aim is to safeguard the security and privacy of your personal information whilst providing you with a personalised service that keeps you up-to-date with products and services which meet your preferences and needs. By using the cahoot website, you agree to the collection and use of such information in accordance with the following Privacy Policy and Data Protection Statement.
For information on what we're doing to keep your money safe and what you can do to help see our online security page.
security
We employ appropriate technical security measures to protect your personal information and ensure that it is not accessed by unauthorised persons. Information storage is on secure computers in a locked information centre and information is encrypted wherever possible. Our security procedures also provide that we may request proof of identification before we will release personal information to you. We undergo periodic reviews of our security policies and procedures to ensure that cahoot systems are secure and protected.
What does 'This page contains both secure and non-secure items' message mean?
This message occurs when the page displays both the secure and non-secure items, such as pictures. You should select 'yes' to view the page. Your financial details with cahoot are completely secure and in no way compromised.
privacy
What information is obtained about you and what do we use the information for?
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Cookies
Cookies are small files which are stored on the user's hard drive for the purpose of identifying their computer and preferences. The cahoot system requires this information to operate its banking processes. We also use cookies to obtain general statistical data about users of our website and their interests so that we can improve our website in accordance with user preferences. We may share aggregated demographic data with our business partners in order to provide users with information and offers that best match their interests.
If you open an account, we will use information gathered via cookies to keep you informed of products and services offered by us or our business partners in which we think you might be interested.
Enabling/Disabling cookies
If you wish to disable cookies on your browser, follow the instructions below and select the disable/reject options instead.
If you do disable cookies, you will not be able to make full use of cahoot's banking service.
If cookies are disabled on your browser, here are the instructions on how to re-enable them. Please follow the instructions specific to your browser version.
Microsoft Internet Explorer v5
- Click on the 'Tools' menu,
- Select 'Internet Options...',
- Click on the 'Security' tab and choose the 'Custom Level...' button,
- Find the 'Cookies' option and enable both types, 'stored...' (Permanent cookies) and 'per session...' (Temporary cookies)
- Click OK to confirm
Microsoft Internet Explorer v6
- Click on the 'Tools' menu,
- Select 'Internet Options…',
- Click on the 'Privacy' tab and choose the 'Advanced options…' button,
- Check the 'Override automatic cookie handling' tick-box,
- Enable the 'First party' cookies by choosing the 'Accept' or 'Prompt' option,
- Enable the 'Third party' cookies by choosing the 'Accept' or 'Prompt' option
- Click OK to confirm
Netscape Navigator v7
- Click on 'Edit' on the menu bar and select 'Preferences...',
- Click the 'Security & Privacy' arrow category and select 'Cookies',
- In 'Acceptance Policy' at the top, choose the 'Allow cookies based on privacy settings' option
- Click OK to confirm
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Application information
In order to apply for the cahoot account or any other product or service featured on our website, you will be asked to provide certain relevant personal information which we need to process your application request. We will use your information to confirm your identity and maintain your account.
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Account information
From time to time we may review the use of your account including any transactions you make to enable us to provide the best possible terms and service.
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Credit reference agencies
In accordance with standard banking practice, if you apply to open an account or increase any credit limit, we may seek a credit reference about you from a credit reference agency to help us check your credit status.
Who do we disclose your information to?
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Credit reference agencies
In accordance with standard banking practice, if you apply for an account, we will provide certain information about you to a credit reference agency to carry out a credit assessment. If you open an account, we will provide regular details about your use of your account to the credit reference agency. Information held by credit reference agencies is available to other businesses to cross-check to prevent fraud and money laundering, trace debtors and assess credit applications.
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Business partners
cahoot does not sell, rent or trade your personal information to others. However, cahoot may share your information with other companies in the Santander Group and its business partners include third parties who provide us with services to enable us to operate the cahoot website and the cahoot account. We will endeavour to provide your information only to business partners who agree to use such information in a manner which is consistent with this policy.
joint Applications
Where you and another person wish to open a joint account, each one of you needs to submit your own application details to us so that we know each of you has agreed to your details being used in accordance with this policy.
location
From time to time, we may need to transfer your personal information outside the European Economic Area where this is necessary to operate your account or provide information to a cahoot business partner. Where we do so we will take reasonable steps to ensure that your personal data receives similar protections as those within the European Economic Area.
Our data protection statement relates to the information you give in the online application form and to any other information which you provide to cahoot or which it holds on you whether or not you become a customer.
