contact us

We're here to help. Please send a secure message from the online banking 'Help & contact us' tab or call us on 0844 9000 900 (or +44 1908 937 222 if calling from abroad). We're open Monday to Friday 8am to 8pm, and Saturday 9am to 5pm.

Call charges for telephone numbers used on the cahoot website are as follows:

0800 numbers

Calls from UK landlines and mobiles are free. Mobile calls to 0800 numbers became free from 1 July 2015.

03 numbers

Calls from landlines and mobiles cost no more than calls to geographic numbers (01 or 02) and are included in inclusive minutes and discount schemes in the same way.

The total cost of calling the following numbers is made up of two parts: an access charge going to your phone company, and a service charge set by the organisation you are calling. You can find out the access charge for these numbers from your phone company.

0845 numbers

The service charge costs for calling our 0845 numbers range from 2p to 5p per minute plus your phone company's access charge.

0844 900 numbers

The service charge costs for calling our 0844 numbers range from 4p to 7p per minute plus your phone company's access charge.

The OFCOM guide to call costs contain further information and can be found here

Calls from abroad may cost significantly more. Details correct as of July 2015.

cahoot is a division of Santander UK plc. Registered Office: 2 Triton Square, Regentís Place, London NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA's website or by contacting the FCA on 0800 111 6768. cahoot, Santander and the flame logo are registered trademarks.