We're here to help. Please send a secure message from the online banking 'Help & contact us' tab or call us on 0844 9000 900 (or +44 1908 937 222 if calling from abroad). We're open Monday to Friday 8am to 8pm, and Saturday 9am to 5pm.
Call charges for telephone numbers used on the cahoot website are as follows:
Calls from UK landlines and mobiles are free. Mobile calls to 0800 numbers became free from 1 July 2015.
Calls from landlines and mobiles cost no more than calls to geographic numbers (01 or 02) and are included in inclusive minutes and discount schemes in the same way.
The total cost of calling the following numbers is made up of two parts: an access charge going to your phone company, and a service charge set by the organisation you are calling. You can find out the access charge for these numbers from your phone company.
The service charge costs for calling our 0845 numbers range from 2p to 5p per minute plus your phone company's access charge.
0844 900 numbers
The service charge costs for calling our 0844 numbers range from 4p to 7p per minute plus your phone company's access charge.
The OFCOM guide to call costs contain further information and can be found here
Calls from abroad may cost significantly more. Details correct as of July 2015.