You should read and consider these documents carefully before you apply (you can also print or save them). If you have any questions or need further information, please contact us. To see these documents, you may need to download Adobe Reader

• Key Facts Document (pdf) including Pre-Contractual Explanation and the Statement of Lender and Borrower Responsibilities
• General Terms & Conditions and Important Information (pdf) including Terms of Business and Data Protection Statement.

We've provided a summary below of the important information that's contained in the Pre-Contractual Explanation. The full version of this can be found in the Personal Loans Key Facts Document which can be accessed using the link above. You should also read this before you apply.

It's a fixed sum of money borrowed from us which is repaid in equal, fixed, monthly instalments over an agreed term. As long as you don’t miss any repayments the loan is fully repaid at the end of the loan term and is not secured against your home.

If you apply for a personal loan, we’ll conduct a credit check on you. It’s very important to provide accurate information in your application. If you’re an existing Santander customer the information you give must match the personal information that we already have on file. If your personal information has changed recently i.e. you have moved to a new house or changed your email address, please make sure you’ve let us know before you apply. We might decline your application based on the results of your credit check, or if you have provided false information.

You pay a fixed amount each month by Direct Debit (made up of the original loan amount and the interest charged). Your credit agreement will detail how much you pay (in total each month), and when the repayments will be due. We will send you an annual statement confirming repayments made and repayments outstanding.

If you miss a repayment, we can deduct the missed payment and interest from your other accounts with us. We will also record details with a credit reference agency which could damage your credit rating.

If you miss multiple repayments, your credit rating can be damaged and you might have legal proceedings brought against you.

In the very worst case your debt may be secured against your house or your debt may be transferred to a debt management company.

To avoid getting into this situation, please contact us if you are having difficulties in making your repayments.

You should read all documentation provided to you and consider the information carefully before taking out a personal loan to make sure that it is right for you.

You can change your mind up to 14 days after you sign. If you do this, you must repay anything you owe.

You may repay the loan in full or in part at any time before the final payment is due. Details of how to do this are in your agreement. When you make a partial repayment we will reduce the term of your loan. Alternatively, you could choose to reduce your monthly repayment amount and maintain your original loan term.