Cookies we use
Essential cookies: These cookies are essential for the running of our website and Online Banking
The table below details the essential cookies that we use.
There are some ‘session’ cookies which are unique to each time you visit our site and won’t be stored on your device after you leave. We don’t list them all.
| Cookie | Name | Description |
|---|---|---|
| Cahoot | JSESSIONID | General purpose platform session cookie. Usually used to maintain an anonymous user session by the server. |
| YouTube | YSC GPS VISITOR_INFO1_LIVE | Lets you watch helpful videos on our webpages. |
| General | __cfduid splash_cahoot | Helps us make our website work quickly and efficiently for you. |
| Adobe | AMCV_* dpm everest_g_v2 | Used to make sure cookie consent is working as expected in our cookie message and settings page. |
| Cookie Consent Management | cookieConfiguration cookieOcultar hideCookieBanner OptanonAlertBoxClosed OptanonConsent | Used to show cookie consent and remember your choices about cookies on this website. Where you’ve previously indicated a preference, it will be stored in this cookie so the site remembers it when you come back. |
| Biocatch | Bmuid cdContextId cdSNum | Helps us to improve the experience and security for Online Banking. |
Experience and insight cookies: These cookies help us to make sure you have the best possible experience on our website:
- they help us to make the website easier to use and help you find what you need more easily;
- they help us to test and improve the content you see; and
- we can understand if you found out about our products and services through a price comparison website.
The table below details the experience and insight cookies that we use.
| Cookie | Name | Description |
|---|---|---|
| Maxymiser | mmcore.tst | Measures your interactions to help us improve the website functionality and content, ensuring you have the best possible customer experience. |
| Adobe | AMCV_9C3940D7546235980A4C98A2%40AdobeOrg s_cc s_nr everest_session_v2 demdex TEST_AMCV_COOKIE_WRITE | Helps us to understand whether cookies are enabled in your browser and lets us know who you are and where you’re going on our websites. |
_gclxxxx | Measures website performance and tracks customer behaviour to improve your ongoing customer experience. |
Marketing cookies: These cookies help us manage the online advertising you see from us:
- they allow us to control how often you'll see our adverts online;
- they allow us to show you more relevant messages and offers; and
- they make your online journey better and more consistent.
Disabling these cookies won’t stop you from seeing our advertising. You may see adverts from us that could be less relevant to you.
The table below details the marketing cookies that we use.
| Cookie | Name | Description |
|---|---|---|
| Doubleclick | IDE | Identifies information about you to prevent you being shown advertising you have seen before. |
fr | Tracks your activity across the web to make sure advertising is relevant to you. | |
NID | Ensures advertising you see on our website is relevant to you. | |
| Optimise Media | OMG-Channel-1998346 OMGID OMGSession | Tracks if you were referred to us by a price comparison website or advertiser and allows us to measure the outcomes. |
| guest_id_marketing guest_id guest_id_ads personalization_id | Tracks your activity across the web to make sure advertising is relevant to you. |
Deleting and controlling cookies in browser
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developers website.